PATIENT EXPERIENCE


What our patients say about us

I managed to chip TWO of my front teeth in the middle of the pandemic. Zen Dentistry was taking emergency appts on Saturdays. Phew. But it was a Dr. I haven’t seen before so I was quite nervous.

To my surprise, the experience was very comforting. Their dentists took the time to talk me through the procedure, explaining each element that would happen. They then, carefully listened to all my crazy concerns and really made me feel comfortable. Fixing my 2 front teeth only took about 30 min, nothing was painful, I knew exactly what to expect, and now they look perfect. I will be going back to Zen Dentistry for my future dental needs. (hopefully no more emergencies!!)

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– Jenny L.

My experience at Zendentistry over the past 3 years or so has been nothing but a superb experience. The staff is all warm and friendly and try to make you feel exceptionally comfortable.

They know what they’re talking about and won’t hesitate to answer any questions or concerns that you have. Their dentists are fantastic. They go out of their way to make sure that I get the best care for my teeth. The free whitening is such a great deal. I go for it every time I’m there. I would recommend Zen Dentistry to everyone I know.

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– Stan E.

We all know that you either love or hate the dentist. I can confidently say as a new patient there is no doubt in my mind that I’ll be going to Zen for the rest of my life in NYC.

They are efficient and kind, the team is lovely and I was very well taken care of. From the x-rays, the filling (yes even the filling), and the cleaning, the experience was flawless. I actually learned a bit more than I had from another dentist and I really appreciated how candid and sincere they were in going over my dental issues with me. Could not be more thrilled with Zen, you will not be disappointed.

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– Victoria B.

This office is a gem in the city! Absolutely diligent and sweet staff that works hard to meet your expectations and make you feel loved and taken care of!

Doctors make you feel comfortable, relaxed and do the amazing job on getting the work done and gift you with the beautiful smile of your own. Highly recommend  this office and already referred all my family and friends! Me and my husband always leave the doctors and the office with the big smile and the confidence that we are on the right spot to take care of our teeth.

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– Aziza S.

I LOVE them! Their dentists are so knowledgeable and not money hungry like a lot of dentists I’ve experienced, which made me weary of the entire field.

The cleaning left my teeth feeling so smooth.  My last dentist always left my teeth feeling sandy after a cleaning and when I mentioned this to that other place, I was told it was supposed to feel gritty.  NO!  I want slick, polished teeth!  They know how to do it.  They offered free whitening with the cleaning and had a referral program, so my coworker will get $50 for sending me there (in the form of a gift card from various places like Ruth’s Steakhouse, Visa, Best Buy, Amazon).  Best of all, I got instant X-rays, a cleaning, and a thorough explanation of what procedures I could look into all in UNDER a lunch hour.  I don’t have a single cavity and she didn’t pretend I did just to make money.  I love finding good doctors!

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– Melissa R.

I have struggled to find an efficient and trustworthy dentist in the city and I am so grateful to of found Zen Dentistry and their dentists!

They are friendly, approachable and honest. I feel completely comfortable and ease in their care- I even look forward to the appointments! The team is also incredibly efficient and I’m able to get a cleaning in in the middle of the work day. Their office is clean and chic. I highly recommend!

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– Julianne R.

I’ve been coming to Zen for prior fillings, whitening, and regular cleanings and always get the best service.

Everyone is always very nice and make sure the experience is comfortable especially for people who don’t like to go to the dentist (like me)

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– Stephanie P.

A great experience with such a pleasant, friendly, competent staff. I’d heard that teeth whitening could be painful but I Experienced absolutely zero discomfort.

I’ll be coming back for another treatment (and possibly switching dentists) thanks to this great service. The receptionists were the best!

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– Dan P.

I had an appointment for a cleaning and cavity filling with Zen Dentistry. I honestly feel like I would be friends with their dentists.

They’re so friendly, warm, and treat you as if they’re treating family. I am scaredy-cat and hate going to the dentist, needles, etc., but the dentist made the experience way easier. I will definitely be back!

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– DeAnna B.

I have been coming to Zen Dentistry for many years. I have always been very nervous of getting dental work done, but here I feel at ease with any procedure.

The doctor makes my checkups and dental procedures as pain free as possible. I’ll continue to go to Zen Dentistry for years to come. I would recommend Zen Dentistry to anyone.

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– Allison K.

I’ve been coming here for 2 years and I absolutely have found the place for me. I had an old filling replaced recently and I was (as much as you can be) relaxed the whole way through!

The Doctor was excellent and the office staff were very accommodating in re-scheduling my appointment in the lead up. Excellent team!

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– Matthew W.

The dentists have been seeing me for 3 years now. I have the most severe PTSD from my childhood dentist being my uncle.

For the past 3 years, I refuse to see any other dentists because they take such good care of me & my anxiety. I have referred my friends here and would recommend this office to anyone who is terrified of dentists!

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– Christine H.

Amazing experience here – everyone was so helpful and my teeth look and feel amazing.

Definitely recommend it to anyone looking for a dentist in NYC , doctor and staff were very knowledgeable – this will be my place from now on !!!!

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– Remy C.

After not having good luck with dentists in NY my friend told me about ZENDENTISTRY. I’m so glad I did a little research and decided to come for my year check up.

The dentist was amazing. Explained everything and was very thorough with the check up and cleaning. Also with my year check up I got a free laser whitening session and I should be getting a Sonic Care toothbrush as well. They apparently mail them to you. The only thing to qualify for the free laser and the sonic care is to come for your year check up and have dental insurance. Def. will be coming back here next year.

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– Jean Nicolas S.

I’ve been coming for almost a year (on the recommendation of a friend) and the team is super friendly and accommodating.

They were helpful in answering all my questions whether it was about my dental work or answering questions about insurance (which was confusing until they helped break it down for me). The facility is very clean and they play a movie in each of the patient rooms (fun!)

I would recommend this practice to my family and friends.

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– Faith O.

I have been a patient of Zen Dentistry for a few years now. After trying a few around NYC – I would say the staff is super friendly.

The doctors here have always been exceptionally details oriented and make sure to explain what they are doing while being attentive to my sensitive gums.

I especially like Dr. P, as she is the utmost professional with her assessment and very friendly… and always asks about you on a personal level and not make you feel like just another patient.

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– Fuaad B.

The first time I came here was for a cleaning. The dentist was super sweet and explained everything in detail.

She made me feel comfortable and they let me know they do a whitening so I came for a whitening the next time. The staff are very nice and the assistant also explained and answered any questions I had.

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– Lesley P.

I was quite happy with the professionalism of the ladies that worked on my teeth. I never reviewed so many jaw X-rays in one sitting before.

Though it took some time, I have a tremendously clean sensation in my teeth that I haven’t felt before.

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– Dominik D.

Has been my only dentist since I moved to NYC almost 4 years ago and I have gotten the kind of cleaning I’d expect from any dentist office but the thing I really like the most is I can get my teeth whitened too when I get my cleanings done!

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– MJ J.

The dentist is really wonderful and takes the time to explain everything, which I really appreciate.

She helps you understand what’s going on and how she would like to move forward before doing so. Had two really positive visits with her so far!

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– Anie J.

The dentist and her team are the best. I love the modern office and I always make sure to schedule a whitening after my cleaning !

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– Mariam C.

I have been going to Zen Dentistry for about 4 years now. Great staff, great doctors and I never had to wait – their scheduling is very accurate.

I would recommend 100%. Also the rewards program is definitely a plus!!

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– Panos A.

I have lived in NYC for about 10 years and tried several dentists during that time. Been going to Zen Dentistry for a couple years now and had a fantastic experience so far.

The staff and doctors are super friendly and professional.
I will definitely keep coming back and would highly recommend their services for a nice and healthy smile!

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– Onur B.

Fantastic dental group! Always professional and courteous and they do thorough detailed work.

They are honest and very friendly. The office is clean and modern and inviting. Highly recommended!

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– Alex D.

I have been going to Zen Dentistry for over a year now and can’t recommend it enough! The staff is lovely and attentive to my needs as a patient.

Plus, you get a free teeth whitening if you are cavity free every year! What a deal.

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– Cameron K.

They are amazing. For work reasons, I couldn’t come back to get a crown replaced after the temporary had been placed and they were extremely accommodating – and patient – it literally took months for me to come back.

The staff and doctors are super friendly and professional.
I will definitely keep coming back and would highly recommend their services for a nice and healthy smile!

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– Victor V.

I just got new dental insurance and used that as an excuse to get an annual checkup. I hardly waited, received a compressive assessment, X-rays, cleanings etc.

Everyone I interacted with was great! They even offer a complementary teeth whitening!

The dentist was great and very helpful throughout the whole process!

Will definitely come back!

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– Jessie K.

Absolutely wonderful experience. The office is in a great location, super efficient and clean.

The staff is truly spectacular, very professional, helpful and a pleasure to work with… most especially the dentist who handled my whitening. She was excellent and took care of my needs at every step. Highly recommended.

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– Catherine L.

Amazing service and staff !! Always enjoy my experience when I’m here.

They offer a variety of services including cleaning and whitening. Super friendly staff and very clean rooms.

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– Nikki B.

I have been a patient at Zen Dentistry for about a year now & the service has been great! The staff is very attentive & on the ball when it comes to the services they provide.

They have also been very informative when it comes to insurance questions & procedures (since that stuff always trips me up).

The free whitening was also a great perk & incentive to stay on my oral hygiene game! Love them!!

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– Melanie E.

Zen dentistry recently opened an office in Garden City when my former dentist retired.

I had my first appointment with them this week and had a fantastic experience. The staff was super friendly, the dental hygienist took her time and was very thorough during the cleaning process. The dentist was personable and friendly as well. Great experience all around!

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– Lauren C.

THE BEST DENTIST EVER !!! If you’re looking for a dentist, look no further!! THIS IS THE ONE!!

The entire staff from start to finish made the entire appointment seamless. Thank you Dr. Dachs for being the amazing, caring person that you are! She is very professional, personable, meticulous, and truly loves what she does! Thank you to Receptionists, Tiara and Jane, for always going the extra mile to schedule my appointments. Thank you Dental Assistants, Ivy, Claudia and Kim, for your attention to detail and ensuring my comfort.

MY FOREVER DENTIST! I WALK OUT WITH A SMILE EVERY TIME!!! (Garden City location)

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– Keisha R.

The doctor is very knowledgeable, thorough and extremely personable.

She answered all my questions and showed you xray details of any issues you may have on a screen.

I highly recommend the dentist and her entire team of dental hygienists and office administrators.

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– Leda B.

The new office “make-over” looks amazing! When I arrived I was met by the dentist who greeted and welcomed me to the office.

Within minutes I was called by the hygienist who was professional, patient, friendly, and thorough during my annual cleaning. She explained everything and answered all my questions. When I had questions about insurance/cost/fees, she was a life-saver. She researched and provided me with updated insurance information. Awesome place!

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– Michelle H.

First time seeing Dr. M. He spent a lot of time looking at my teeth and discussing a treatment plan.

The hygienist was very gentle. I definitely recommend going to this practice if you want a kind and gentle experience at the dentist.

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– Arlene P.

Great customer service and very meticulous and with care and compassion, the dental hygienist performs the work.

Also very honest regarding any fees or co-pays the patient has to pay and this dental office does not rush you to do any dental work to exhaust your insurance benefits. For this reason alone, i have switched my previous dental office in Manhattan and switched to Zen Dentistry and I am very glad with the choice I have made. Highly recommended!

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– Mohammad C.

I had a wonderful experience today at Zen Dentistry.. Everyone is so friendly and professional.. The new renovation is absolutely beautiful.. Thank you!!

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– Jane V.

Today I visited Zendentistry and it was an amazing experience! The office was super clean and nice. The staff was also very nice and helpful.

They were able to clean my teeth and give me more information for a healthier smile.

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– Junior M.

Dr M and staff were wonderful. Very professional and I am very scared to go to the dentist and I felt very comfortable. Will totally recommend Zen dentistry gardenCity.

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– Clare M.

Congratulations on the new practice It was a seamless transition. So happy you kept all the best people in place! New Team is very nice and thoughtful in their communication of health issues.

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– Kelly C.

Was very impressed with the quality of your work. Keep up the good work. God bless!

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– Neslie F.

I can’t say enough about my experience, highly recommend!!! Doctor and staff are a pleasure and the new office looks Beautiful!

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– Robin W.

Everyone there is so friendly. My husband and his family have been going here for 30+ years. They always take their time when cleaning teeth. Can’t see myself going anywhere else.

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– Nora R.

My experience was quite good. The newly renovated office looks great and the entire staff were excellent.

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– Greg S.

A patient for over 30 years they provide caring professional dentistry. I would go no where else and have recommended them time and time again.

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– John M.

I’ve been a patient of this office 25+ years, the service has been consistent and the staff is superb!!

From the office staff to the Hygienists to the Doctors they all provide superior service!! I strongly recommended them.

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– Quinn H.

I enjoy coming to this dentist office. The staff is personable, the hygienist always takes her time cleaning my teeth, and the dentists are personable.

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– Lauren C.

I have been a long time patient here, first with Dr. P and now with Dr. M. The patient care here is exceptional!

I have to especially commend “Dee” for her care. My cleaning was exceptional! She is very gentle yet efficient. Dr. M is very amicable and knowledgeable — such a pleasant dentist.

They both make you instantly feel comfortable. All of my questions were answered and my concerns addressed. And we can’t forget my ladies in the front, always welcoming me into the office with a smile. I look forward to continuing my care with you all!

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– Catherine P.

I was recommended to Zen by a coworker after mentioning I was in need of a new dentist and I have to say I am very impressed with my experience.

The front desk made me feel extremely welcomed and my hygienist Dee was professional and relatable. Both her and Dr. D were thorough and explained everything that I needed which overall made me a more confident and knowledgeable patient in the end.

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– Nia N.

This was my first time to this office. I was pleased with the courteous staff, especially with my 3 year old that was with me.

The front desk gave her toys. Dr M made her laugh and Claudia was very thorough and really listened to my concerns.

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– Adriana O.

The staff is professional and friendly. The office is immaculate. Claudia did my cleaning and she was great. No complaints.

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– Stephanie D.

First time here with new dentist. Very professional and took his time to speak to me about different issues. So happy I can continue to come to same practice .

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– Theanne R.

I’ve been going here for years with Dr P and now the group has transitioned to a younger dentist.

I met him today and he was personable in introducing himself. It’s the same great staff including all the hygienists and front desk personnel – they remember who you are each time and greet you warmly.

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– Ralph L.

Very professional and great dental team! I am always confident about the dental treatment being the best I can receive!

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– Nightengale

An excellent dental practice. Respectful, friendly, informative and attentive to your comfort and needs with every procedure.

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– Douglas C.

I hadn’t been to the dentist in a while. The same courtesy and professionalism is still there.

The new approach regarding screening and pandemic precautions is well executed and maintained.

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– Marjorie P.

Staff is knowledgeable, friendly and thorough. Claudia the hygienist was concerned about an area of my gums while cleaning my teeth.

Dr. M confirmed the problem area & gave me next step options. I feel confident with the dental practice & will follow Dr. M’s recommendation.

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– Barbara B.

From start to finish they were absolutely amazing what a fantastic office could not be more happy with the dentist my new dentist!

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– Meg P.

I went to get my teeth cleaned today. The hygienist took a great deal of time cleaning my teeth, measuring my gum line and discussing the best type of toothbrush for me.

The dentist then came in and addressed concerns that he had and the best approach to take without any pressure.for immediate action. A good visit!

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– Mary F.

I moved here from Illinois and was a nervous wreck about finding a dentist. Everyone there was wonderful and so willing to take their time with me. Highly recommend them.

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– Kris C.